2026
July
Redesigned Buy Experience
We have overhauled the number purchasing flow to make sourcing and managing phone numbers faster and more transparent. Select and purchase multiple numbers across regions in a single transaction. Instantly filter inventory by capabilities, country, city, and number patterns.
Note: The new Buy experience is rolling out gradually. If it's not visible in your portal yet, it will be enabled soon — or you can request early access from our Support team.
Self-Service API & Webhooks
You can now manage your integration tools directly from the portal. Generate and revoke API keys and SDK credentials on demand. Configure inbound destinations and test webhooks before going live.
Simplified Setup & Tracking for AI Receptionists
We've overhauled the AI Receptionist workspace in the mobile app to make creating agents easier and tracking their performance completely transparent. Calls handled by your AI agents are now clearly highlighted across your Call History and Activity Logs. Contacts created or updated by your AI receptionists are tagged in your contact list.
Download iOS App →
Download Android App →
June
HD Voice (G.722 Codec Support)
Experience crystal-clear enterprise audio with native support for the G.722 wideband codec. Designed for high-fidelity communications, HD Voice doubles the sampling rate of standard telephone calls, significantly improving clarity and reducing background noise. G.722 is now supported across select destinations. By prioritizing G.722 on your local PBX or softphone, your human agents and AI bots can leverage a broader frequency response for superior natural language processing and professional caller experiences. To activate it on your account or learn more, please contact Support or your Account Manager.
Multi-Card Backup Rules for Auto Top-Up
Eliminate the risk of service interruption due to billing failures with our new Multi-Card Backup framework for Auto Top-Up. If your primary card is declined, the system instantly executes a sequenced retry policy across your backup cards, moving down your customized list until the transaction succeeds. This ensures your account balance remains positive and keeps your automated AI agents, voice trunks, and SMS campaigns running with zero operational downtime.
HLR Lookups for Number Validation
Improve your connection rates and clean up your database with HLR (Home Location Register) Lookups. Available via the API, this feature allows you to programmatically verify the real-time status of any mobile number before launching a campaign. The system queries the global network registry to check if a number is currently active, valid, roaming, or ported, helping you eliminate dead leads and significantly reduce failed call attempts.
May
Webhooks for CDRs and Call Recordings
Streamline your platform integrations with real-time webhook events. You can now receive instant alerts on your endpoints as soon as a new call ends or a call recording is ready. Each payload includes a unique Call ID, allowing you to seamlessly map CDRs to audio records on your side, download the media, and archive files directly to your own storage. [Read the documentation]
Answering Machine Detection (AMD)
Optimize your outbound call flows and agent productivity with automated Answering Machine Detection (AMD). Available for specific prefix configurations, the system instantly identifies whether a live human or an automated voicemail system answered the call.
SMS Available via Webphone and Mobile App
Send and receive text messages on the go or directly from your browser. With native SMS support now built into both the webphone and mobile app, you no longer need to configure inbound webhooks or write API code to manage text conversations. It's the perfect way to send follow-up details to clients right after a call quickly.
April
SIP REFER Support for Outbound Calls
Complete your call-handling workflows with full outbound REFER support. Following our inbound update, you can now trigger call transfers directly from your side to external destinations, giving your PBX or AI agents total control over call routing.
Call Recording Now Available
Capture every detail of your business conversations. You can now enable call recording across your account and control exactly which SIP accounts and phone numbers are recorded, improving quality assurance and maintaining accurate records.
Click-to-Call Chrome Extension
Launch calls directly from your browser with our Click-to-Call widget for Chrome.
Download here: Click-to-Call Chrome Extension
March
Simplified Wire Transfers & Automated Invoicing
No more manual back-and-forth. You can now notify our team of a pending wire transfer directly in the interface. Once submitted, your Proforma Invoice is generated automatically, and our Billing Team is instantly notified to credit your balance.
One-Click Sign-In with Google OAuth
Access your didlogic account faster. New users can sign up in seconds, and existing customers can now link their Google accounts for a secure, password-less login experience.
February
SIP REFER Support for Inbound Calls
Transfer inbound calls to different recipients. Optimized for AI-driven workflows, the didlogic platform now supports SIP REFER for inbound calls. This allows your AI voice agents to seamlessly hand off calls to human representatives when needed.
Free Test Numbers for Businesses
We're making it easier to explore our reach. New customers registering with a verified company email now receive a free 30-day trial number to test the platform's capabilities.
January
Automated Document Verification
We've replaced manual reviews with high-speed automation. Instead of waiting up to 5 days, your compliance documents are now verified in roughly 5 minutes, meaning you can go from sign-up to your first number purchase almost instantly.