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Get ASR (Answer-Seizure Ratio) report

GET 
/api/v1/asr_report

Retrieve the Answer-Seizure Ratio (ASR) report in CSV format for specified date range.

ASR Metrics:

  • Number of calls
  • Talk time in minutes
  • ASR: Percentage of calls successfully connected
  • Average call duration (ACD)

Requirements:

  • Date range is required (start_date and end_date)
  • Dates must be in YYYY-MM-DD format
  • Returns CSV format only

Authentication:

  • Requires Bearer token in Authorization header: Authorization: Bearer <token>

Request​

Responses​

Successfully returns ASR metrics report in CSV format